Teams Recap
Teams Recap
Teams Recap is the easiest way to recap your meetings. Using information such as the meeting transcript and meeting speakers, plus the power of AI to extract insights, Teams Recap builds a smart recap experience for every meeting that's recorded.
Teams Recap is the easiest way to recap your meetings. Using information such as the meeting transcript and meeting speakers, plus the power of AI to extract insights, Teams Recap builds a smart recap experience for every meeting that's recorded.
Smart features such as AI Notes help summarize your meetings. AI Notes is an expandable GPT summarization of meetings based on the transcript that allows people to catch up in a couple of minutes.
Smart features such as AI Notes help summarize your meetings. AI Notes is an expandable GPT summarization of meetings based on the transcript that allows people to catch up in a couple of minutes.
Speakers allow people to focus on people that are relevant to them in the meeting recap and jump straight to the parts where those people spoke.
Speakers allow people to focus on people that are relevant to them in the meeting recap and jump straight to the parts where those people spoke.
My Role
My Role
I oversaw and informed the design of AI-based features in Teams Recap such as AI Notes and speakers based on user interviews and user testing.
I oversaw and informed the design of AI-based features in Teams Recap such as AI Notes and speakers based on user interviews and user testing.
The project
The project
Understanding pain points before we throw AI to it
Understanding pain points before we throw AI to it
User interviews and testing of internal recap experiences provided a deep understanding of people's pain points when trying to recap a meeting.
User interviews and testing of internal recap experiences provided a deep understanding of people's pain points when trying to recap a meeting.
These insights informed and deeply shaped the way AI-powered features work and look in Teams Recap through a global cross-functional-teams collaboration.
These insights informed and deeply shaped the way AI-powered features work and look in Teams Recap through a global cross-functional-teams collaboration.
Designing for AI
Designing for AI
Working with data scientists is essential to iterate AI-based designs. Tweaking and testing AI-features is deeply linked to working hand-in-hand with data scientists to achieve the outputs that will best relieve users' pain points and design the features powered by them.
Working with data scientists is essential to iterate AI-based designs. Tweaking and testing AI-features is deeply linked to working hand-in-hand with data scientists to achieve the outputs that will best relieve users' pain points and design the features powered by them.
I tweaked and tested AI Notes with our data science team, we tweaked the prompts and design to test with users.
I tweaked and tested AI Notes with our data science team, we tweaked the prompts and design to test with users.
Feedback
Feedback
When designing AI-powered features, feedback can't be an afterthought.
When designing AI-powered features, feedback can't be an afterthought.
Data scientists' needs for feedback must to be understood throughly by the product team and inform the design. Without good feedback being collected, we can't learn and improve AI-powered features.
Data scientists' needs for feedback must to be understood throughly by the product team and inform the design. Without good feedback being collected, we can't learn and improve AI-powered features.
Moving fast with AI and user-tested learnings
Moving fast with AI and user-tested learnings
The learnings from the research and user tests allowed a smooth implementation of AI-powered features in Teams Recap, this highlights the importance of design that's laser-focused on solving user pain points through AI-based features and the way to best implement them.
The learnings from the research and user tests allowed a smooth implementation of AI-powered features in Teams Recap, this highlights the importance of design that's laser-focused on solving user pain points through AI-based features and the way to best implement them.
The results
The results
Teams Recap is part of the Teams Premium package and it's projected to reach millions of users in the coming years.
Teams Recap is part of the Teams Premium package and it's projected to reach millions of users in the coming years.
AI-powered features are unmistakably valuable when done with the user in mind. Teams Recap is the most wanted feature in Teams Premium.
